Your data
Deleting your account
You can delete everything yourself, from inside the app, without asking anyone. Here is exactly what happens.
How to do it
- Open Mantel and go to Settings.
- Scroll to the bottom and tap Delete account.
- Read the warning and confirm. You will be asked twice, on purpose.
- Your household's data is removed, your sign-in is removed, and the app signs you out.
This cannot be undone. There is no restore, no grace period and no copy kept for you. If you want anything from your plan, write it down before you start.
What is removed
- Your household and everyone's member records in it
- Every event, and who each one was for
- Every list and list item
- Everything in My Space: private notes, reflections and anything kept there
- Meals and saved recipes
- Shared invitation links you created, and any replies to them
- Your sign-in account and your profile name
It removes the household, not only you. Mantel is a shared plan, so deleting the account deletes the family's plan that lives on it. If other people are relying on it, tell them first.
What is not removed straight away
- Automatic backups. Our hosting provider keeps short-lived backups of the database for recovery. Deleted rows disappear from these as the backups roll over rather than the instant you tap delete.
- Anything already sent to the AI. Requests already processed by Google are governed by Google's terms; deleting your account does not reach backwards into them. See the privacy notice.
- Your subscription. Mantel+ is billed by Apple, so deleting your account does not cancel it. Cancel in the App Store first: iPhone Settings, tap your name, then Subscriptions.
If you cannot get into the app
If you have lost access and cannot delete it yourself, write to support@mymantel.app from the email address on the account and ask for deletion. You will get confirmation once it is done.
Just want to leave, not delete?
Signing out leaves everything as it is - your household keeps its plan and you can sign back in whenever you like. Settings, then Sign out.